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The Delaware Superior Court affirmed the Delaware Unemployment Appeal Board’s decision finding that employer Wells Fargo had just cause to terminate Claimant for unprofessional behavior.
Claimant was a branch manager for Wells Fargo and during the course of her employment, certain concerns arose about Claimant’s leadership style and abilities. Wells Fargo received complaints about the Claimant and on August 1, 2024, Claimant received corrective action. After the corrective action was issued, Employer received an additional complaint and Claimant was placed on leave for Employer to complete an investigation.
As a result of the investigation, Claimant was terminated on or about September 26, 2024. Claimant applied for unemployment insurance benefits and was denied at the determination level. Claimant appealed and a lower authority hearing was held before an Appeals Referee. Claimant prevailed at that level. Employer appealed the Appeals Referee’s decision.
At the Board hearing, the Employer presented witness testimony from Wells Fargo employees who had negative interactions with Claimant (later described by the Court as “aggressive managerial tactics”) and Employer argued that Claimant failed to meet company standards. As a result of the Board hearing, the Board reversed the Appeals Referee’s decision and found that the Employer had just cause to terminate Claimant. As a result of the Board decision, Claimant was disqualified from receipt of unemployment insurance benefits.
Claimant appealed the Board’s decision to the Superior Court and the case was partially briefed prior to the commencement of oral argument.
Claimant argued that the Board relied on hearsay testimony, and the Court clarified that the Board’s “decision relied heavily on first-hand witness testimony and was based, in part, on the direct testimony by employees who worked under [Claimant].”
The Court held otherwise that the Board’s decision was free from legal error and supported by substantial evidence, and furthermore that the Court does not have the ability to weigh the credibility of the evidence in the record, as it is the Board’s power to do so.
If you have any questions concerning just cause terminations in the context of a Delaware unemployment insurance claim, please contact an attorney in our liability department.
Davonne Briddell v. Wells Fargo Bank, N.A. and Unemployment Insurance Appeal Board; C.A. No. N25C-05-007 DJB (June 24, 2026).
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